Returns & Exchanges

At FSFNYC, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for all unworn and unwashed items with original tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Package Your Items

Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Ship It Back

Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects and approves the return, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing